Managing Microsoft Teams
Beskrivelse
Kurset Managing Microsoft Teams retter sig imod den IT-profesionelle, som har ansvar indenfor Microsoft 365 Teams administration. Du lærer at konfigurere, udrulle og administere Office 365 workloads i Microsoft Teams med henblik på at skabe en strømlignet platform for kommunikation i et enterprise miljø.
På kurset gennemgås
- Grundlæggende værktøjer og brug af Microsoft Teams, herunder Teams architecture og Office 365 workloads.
- Implementering af governance, security og compliance i Microsoft Teams.
- Klargøre et arbejdsmiljø til brugen af Microsoft Teams
- Udrulning og administration af Microsoft Teams
Du vil få erfaring med planlægning og konfiguration af governance i Office 365 grupper. Derudover vil du arbejde med implementering af sikkerhedsløsninger ved at konfigurere conditional acces, MFA eller Threat Management i Teams.
Du introduceres også til implementering af compliance for Teams ved brug af DLP policies, eDiscovert cases og supervision policies. Kursisten får samtidig en forståelse for opgradering fra Skype for Business til Microsoft Teams, herunder hvilke fordele der er samt, hvor man skal være opmærksom i migrationen.
På kurset får du erfaring med konfigurering af netværksindstillinger i Teams, og du prøver at udrulle og administere Microsoft Teams endpoints. Herudover lærer du at administrere teams og brugere på Teams, her både interne og eksterne brugere. Du får i den forbindelse en forståelse for team settings samt private channel creation policies.
Endelig vil du administrere indstilinger for Teams apps som fx app setup policies, Apps, bots & connectors i Microsoft Teams. Du lærer også at tilgængeliggøre en custom app i Microsoft Teams.
Til sidst lærer du at administrere kommunikation i teams, herunder Live events, Phone System for Microsoft Teams og Teams møder i øvrigt. Du udstyres ligeledes med redskaber til fejlfinding indenfor lyd, video og problemer med Teams-klienter.
Certificeringspakker
Moduloversigt
- Modul 1Get started with managing Microsoft Teams
Learn the fundamentals of managing Microsoft Teams, including Teams capabilities, Teams admin roles and management tools, lifecycle management, features for governance, and available reports to monitor your Teams environment.
Lessons:
- Explore Microsoft Teams
- Plan and deploy Microsoft Teams
- Implement lifecycle management and governance for Microsoft Teams
- Monitor your Microsoft Teams environment
- Modul 2Prepare the environment for a Microsoft Teams deployment
Learn about the environment for a Teams deployment, including configuring access for external users, implementing security and compliance for Teams, and network requirements.
Lessons:
- Manage access for external users
- Implement security for Microsoft Teams
- Implement compliance for Microsoft Teams
- Plan and configure network settings for Microsoft Teams
- Modul 3Manage chat, teams, channels, and apps in Microsoft Teams
Learn the collaboration features in Microsoft Teams, including creating and managing teams, managing user experience for chat and channels, and managing apps.
Lessons:
- Create and manage teams
- Manage collaboration experiences for chat and channels
- Manage apps for Microsoft Teams
- Modul 4Manage meetings and calling in Microsoft Teams
Learn the meetings and calling features in Microsoft Teams, including managing meetings experiences, managing Microsoft Teams devices, managing calling features with Calling Plans and Microsoft Teams, and the basic troubleshooting tool for Teams issue.
Lessons:
- Introduction to Teams meetings and calling
- Manage meetings and events experiences
- Plan for Microsoft Teams Rooms and Surface Hub
- Configure, deploy, and manage Teams devices
- Plan for Teams Phone
- Configure and deploy Teams Phone
- Configure and manage voice users
- Configure auto attendants and call queues
- Troubleshoot audio, video, and client issues
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