Collaboration Communications Systems Engineer
Beskrivelse
Kurset er for dig, der vil specialisere dig i design, implementering og administration af kommunikationsløsninger med Microsoft Teams, bl.a. Teams Phone og Teams Rooms.
Deltageren får praktisk erfaring med at konfigurere og implementere Microsoft Teams-telefoner, møder og Teams-certificerede enheder, herunder Microsoft Teams-rum og Surface Hub.
Kurset vil også dække, hvordan man administrerer og overvåger Teams telefon, møder og Teams-certificerede enheder ved hjælp af Microsoft Teams administrationscenter, PowerShell, Microsoft Teams Rooms Pro portalen og Call Quality Dashboard.
Herudover vil kurset dække konfiguration og implementering af Microsoft Teams Phone med PSTN-forbindelse gennem Microsoft Calling Plans, Operator Connect, Teams Phone Mobile og Direct Routing.
Collaboration Communications Systems Engineers arbejder med Teams-administratorer, Microsoft Identity and Access-administratorer og Microsoft 365-administratorer. Derudover kan de arbejde med ejere af andre arbejdsområder, herunder facility managers, netværksingeniører, sikkerhedsingeniører, enhedsproducenter, telefoniudbydere og Microsoft Certified-løsningsudbydere.
Kurset er også værdifuldt for dig, der f.eks. skal være kontaktperson og kvalitetstester, overfor en leverandør, der leverer kommunikationsløsninger baseret på Teams til organisationen.
Certificeringspakker
Moduloversigt
- Modul 1Plan and design Teams collaboration communications systems
You'll learn how to plan, design, and deploy Microsoft Teams collaboration communications systems with Microsoft Teams meetings, Teams Phone, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.
Lessons:
- Introduction to Teams meetings and calling
- Plan for Teams Phone
- Plan for Microsoft Teams Rooms and Surface Hub
- Plan and optimize network performance for Teams media
- Configure and deploy Teams Phone
- Configure and deploy Teams Phone with Direct Routing
- Extend Teams Phone with additional services
- Modul 2Manage Teams collaboration communications systems
Discover how to manage Teams collaboration communications systems, including Microsoft Teams meetings, Teams Phone, Microsoft Teams Rooms, and other devices after implementation. You'll learn how to manage Teams users, Teams devices, and perform common troubleshooting tasks.
Lessons:
- Manage meetings and events experiences
- Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams
- Configure and manage voice users
- Configure auto attendants and call queues
- Configure, deploy, and manage Teams devices
- Guided project - Prepare meeting room experiences
- Monitor and troubleshoot Teams collaboration communications systems
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Det ligger os meget på sinde, at du finder det kursusforløb, der skaber størst værdi for dig og din arbejdsplads. Tag fat i vores kursusrådgivere, de sidder klar til at hjælpe dig!